Arik Air New York bound passengers stranded in Lagos

Arik Air New York bound passengers stranded in Lagos

Saturday, April 18, 2015 8:29 pm

An Arik plane: New York bound passengers stranded at MMA in Lagos

An Arik plane: New York bound passengers stranded at MMA in Lagos

New York bound intending passengers on Arik Air have been stranded at the Murtala Muhammed International Airport, Lagos, for the second day.

The News Agency of Nigeria (NAN) airport correspondent reports that the intending travelers, numbering no fewer than 100 were stranded at the airport since April 17.

The intending travelers resorted to violent protests, invading the tarmac of the airport and disrupting a scheduled Lagos-Accra flight of Arik Air early on Saturday.

However, the Spokesman of Arik Air, Mr Ola Adebanji, told reporters that the issue had been resolved and that the Accra-bound aircraft later made the trip.

Adebanji explained that the U.S. bound passengers could not depart as scheduled, due to malfunctioning of the browser, fuelling the aircraft.

He assured that the U.S bound passengers would make their trip immediately the problem was fixed.

One of the stranded intending travelers, who identified herself simply as Tolu lamented her inability to make the trip on schedule.

She said that the management of Arik Air had kept them in the dark on the inability of the plane to depart on schedule.

Tolu said that the intending passengers were abandoned, instead of being lodged in a hotel and that they had no means to get in touch with their families.

She claimed that the abandoned travelers were only given snacks and a bottle of water since Friday morning when the flight was cancelled.

Another passenger who also declined to mention his name described the handling of the intending passengers by the airline as poor.

According to him, Arik Air has persistently abandoned intending passengers without tangible excuses while “the industry regulator, the Nigerian Civil Aviation Authority (NCAA) often looks the other way’’.

He, however, vowed to challenge the latest development in court.

When contacted, the Director of Consumer Protection, of the NCAA, Alhaji Abdullahi Adamu, said that the duty of NCAA on passenger processing stopped at the boarding gate where Aviation Security takes over from.

Adamu, however, promised to investigate the matter, especially the non-protection of passengers who were supposed to be taken to hotel and offered amenities.

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One Comment

  • Angelina says:

    This is very poorly managed. I am sure that this is done on purpose. I know of someone that is still there in Nigeria stranded for a year and a half due to the immigration officers questioning him till he lost his link flight. From there on it is just one big nightmare…..!!! Can you imagine all these months and every time they find another excuse and he misses another scheduled flight. Think he lost already 5 paid flights and not even taken into consideration all the flight extension costs. Was already 4 x in hospital with hit and run by taxi, back injury from taxi, malaria and tummy problems due to the poor food and water. This is a very bad reflection on Nigeria and you see all over on the internet how corrupt they are, well most of them as there are good ones too. Oh and one of the Standard Bank workers in Nigeria stole money that was send to him, and what did the bank do? Just pulled up their shoulders and said she was a contract worker! Apart from this he was already robbed twice and it doesn’t help to report it as the police do nothing about that and just say its his own negligence! If i can advise anyone….stay the hell out of Nigeria

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