Saturday, December 29, 2018 1:17 pm
By Daniels Ekugo
Ecobank Nigeria has called on its customers to avail themselves the services of its Xpress points across the country, during weekends and public holidays, particularly this Yuletide season. Ecobank Xpress Point is a unique type of agency banking that allows customers to access basic banking services even after regular banking hours.
According to a statement by Executive Director, Consumer Banking, Carol Oyedeji, the Xpress points are designed to ensure members of the public carry out their financial transactions such as deposits, withdrawals and account opening at the outlets, stressing that it was part of the bank’s distribution strategy to take banking service right to the door-step of the customer.
She noted that , “Ecobank Xpress points are to complement our digital channels. They are essentially targeted at providing our customers, the unbanked and underbanked the opportunity to access banking services through retail outlets, fuel service stations, neighbourhood shops and other convenient places across the country. They are a fantastic option on all weekends and public holidays when conventional banks usually close their doors. We wish to encourage our customers to explore this opportunity during this Yuletide season.”
Oyedeji further explained that the Xpress point, is an aspect of agency banking in line with the financial inclusion strategy of theCentral Bank of Nigeria (CBN), adding that it is in furtherance of the Ecobank’s vision of building a Pan African Banking Institution that contributes to the economic development and financial Integration of Africa.
In her words ”Ecobank is determined to extend the reach of its banking services to customers in remote and rural locations with its agency banking initiative. To deliver our strategy of reaching 100 million customers by 2020, we have created innovative platforms, products and services, which are already serving a much larger customer base. These agent locations will support some of the innovative services we have introduced to the market such as Xpress Cash, which allows customers to withdraw cash at Automated Teller Machines without their cards and to transfer within and across 33 countries via the Ecobank Mobile App.”